Question 1

What is the Ring Ring Club?

Accepted Answer

We are a private communication network for families who miss the "Golden Age" of the home phone. We provide the hardware and secure service to make real phones work over your internet without apps, screens, or strangers. Ring Ring Club is operated by Ring Ring Club LLC, based right outside Philadelphia.

Question 2

Is this a "real" phone?

Accepted Answer

Yes. Pick it up and you'll hear a dial tone. If someone in your Circle of Trust calls, it will ring (loudly). It's 100% digital audio, but it feels like 1994.

Question 3

Why not just get my kid a "dumb" cell phone?

Accepted Answer

Because even a "dumb" phone lives in their pocket. It follows them to the dinner table, the bathroom, and under the covers. A Ring Ring phone stays on the wall or the kitchen counter. It creates a physical boundary that says: "When you're on this phone, you're talking. When you hang up, you're back in the room."

Question 4

What is the "Give Back" Program?

Accepted Answer

We believe it takes a village. We partner with local schools, libraries, and PAs to turn the Club into a fundraising tool. We aren't here to maximize shareholder profits; we're here to support the institutions that raise our kids.

Question 5

Are your phones new?

Accepted Answer

The ones in our online store are brand new "Modern Classics." However, we love upcycling retro treasures. We often have a "Secret Stash" of thrifted, refurbished vintage phones available exclusively at our local pop-up events.

Question 6

What is the "Ring Ring Bridge"?

Accepted Answer

It's a small adapter that translates "Modern Internet" to "Old School Telephone." Plug the Bridge into your router or mesh unit, plug your phone into the Bridge, and you're in business.

Question 7

Can I use my Grandma's rotary phone?

Accepted Answer

Yes! If it has a standard RJ11 jack (the little clear plastic clip) and functions, it will receive and make calls using the Ring Ring Bridge. Vintage pulse-dialing (rotary) is a bit hit-or-miss for outgoing calls, but we'll help you try to make that 1970s avocado green phone work if you're determined. (And yes, the hamburger phone works too.)

Question 8

Will my phone's physical features work?

Accepted Answer

Speed Dial: Most physical buttons on "Modern Classics" work perfectly. Caller ID: We send the data, but whether it shows up depends on your specific phone's hardware. Think of it as a fun workshop experiment!

Question 9

Who can call my kid?

Accepted Answer

Only people you approve. Period. You manage your "Whitelisting" via the Dashboard. If a number isn't on the list, the phone simply won't ring. No robocalls, no strangers.

Question 10

What about the 911 Stickers?

Accepted Answer

We are legally required to send these. You must apply them to your hardware. They remind guests and sitters that this phone relies on internet and power. If either is down, they should use a mobile phone for emergencies.

Question 11

Can my kid call 911?

Accepted Answer

Paid Plan ("Make It Ring Ring"): Yes. E911 is legally required for accounts with a 10-digit number.

Starter Plan: No. This is an internal routing system, not a true phone number. It cannot reach the public network (including 911). If you are worried about accidental 911 dials, the Starter Plan is your safest bet.

Question 12

Is my child's data safe?

Accepted Answer

Absolutely. We don't listen to calls, we don't record conversations, and we don't sell your data. We are parents ourselves, and we built this to be COPPA-compliant from the ground up.

Question 13

How do I customize the experience?

Accepted Answer

Log into your account to access your Command Center. You can:
Quiet Hours: Set the phone to go dormant during dinner or bedtime.
Digital Kill Switch: Turn the phone off instantly from your mobile.
Assign Shortcuts: Create 1-digit speed dials for "Home" or "Grandma."
Invite: Securely invite family members to join the Circle of Trust.

Question 14

How much does it cost?

Accepted Answer

Starter ($0/mo): Calls to other Ring Ring Club members only. Up to 9 quick dials. Cannot call cell phones or outside numbers.
Make It Ring Ring ($8.95/mo): Full 10-digit number + unlimited calls to any US number (cell phones, landlines, anyone).

Question 15

Can the Starter Plan call cell phones or other outside numbers?

Accepted Answer

No. The Starter Plan is members-only. It can call other Ring Ring Club members, and that's it. You can save up to 9 of those members as quick dials. To call any number outside the Club (cell phones, landlines, businesses, anyone), upgrade to the Make It Ring Ring plan.

Question 16

Is there an Annual Discount?

Accepted Answer

Yes! Prepay for a year and take 10% off the total.

Question 17

Are there hidden taxes or fees?

Accepted Answer

No. The only thing added to your subscription is applicable sales tax - that's it. Everything else is included in the price you see online, E911 service included. We don't tack on "regulatory recovery" charges, carrier fees, or surprise line items - the kind of extras that can nearly double the monthly cost with some other providers. The $8.95 is the $8.95, plus your local sales tax.

Question 18

Upgrading or Downgrading?

Accepted Answer

You can switch anytime in your Dashboard. Note: If you downgrade to the Starter plan, you will lose your 10-digit number. Remember to port it out if you want to keep it!

Question 19

Is there a contract?

Accepted Answer

Never. You're part of the Club as long as it works for your family. Cancel anytime via your dashboard with one click.

Question 20

What is your return policy?

Accepted Answer

We offer a 30-day "Make It Ring" guarantee. If you can't get it working or your family just isn't into it, send the hardware back for a refund. No hard feelings.

Question 21

Where do you ship from?

Accepted Answer

Every Bridge is configured and shipped by us, right here outside Philadelphia. If you're local to Berwyn, give us a wave!

Common Questions
from the Workshop

The Basics

Culture & The Village

Hardware & Tech

Safety & The Circle

Parental Customization

Pricing & Logistics

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